skip to main content
Welcome to the Beta version of our website. We have been making some changes to the site, and some areas are still under development, but we hope you like the new look.  If you find anything that’s not working as it should be, please let us know.

Complaints and feedback to Herefordshire Council

Herefordshire Council is committed to providing high quality services at all times.

If you are unhappy with a service provided by Herefordshire Council you can make a formal complaint directly to them. 

Visit Herefordshire Council’s website for details on how to Make a complaint

Herefordshire Council's customer service standards

For information on Herefordshire Council's customer service standards please visit their website for details. 

There you will find information about how the council works with you to deliver services and resolve issues. It provides an overview of what you can expect, recognising that services need to fulfil different requirements and have different regulatory responsibilities. 

For further information please visit the council’s section on Customer service standards.

For information on how to Contact the council please visit their website for details.